Are unmanned stores the future trend? The era of smart new retail is coming, the first experience of smart checkout!
To enter the unmanned store, you will need to scan through the QR code APP:
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When you walk into an unattended store, there is no clerk in the whole store to serve you, and there is no clerk shouting the slogan "Welcome". You can directly take the goods on the shelf, and only need a mobile phone to complete the consumption.
This is the hottest unmanned economic issue in the world at present, and it has led to a revolution in the retail industry──unmanned stores.
With the rise of science and technology, more and more things in life are replaced by machines, and many industries have begun to use electronics to engage in production activities. The advent of the new retail era has changed the traditional sales model. The purpose of unmanned stores is to improve labor Productivity, in order to alleviate the impact of aging and declining birthrate on the future of manpower shortage, it is believed that the business model of unmanned stores will become more and more popular in the future .
The origin of the unmanned store
The rise of the unmanned store craze can be traced back to October 2016 at the earliest. At that time, the American news media Business Insider reported that Amazon (Amazon) was planning a new type of retail physical store and planned to open more than 2,000 within 10 years. Amazon’s Seattle headquarters officially launched the “Amazon Go” concept convenience store.
The Amazon Go unmanned convenience store uses cameras and sensors in the store to track which products consumers have taken or put back, and automatically checks out according to the products taken away, completely realizing fully automated unmanned self-checkout. After the consumer picks up the product on the shelf and walks out of the store, the amount of the consumption will be automatically deducted from his Amazon account, and he no longer needs to wait in line for the cashier to check out.
( Image source: Supermarketnews website )
Amazon is leading the trend of unmanned stores. New types of unmanned stores have sprung up like mushrooms. China, Japan, South Korea and Taiwan have also launched unmanned stores one after another.
Taiwan unmanned store
The unmanned convenience store located in Wuri District, Taichung adopts an unmanned self-service method. Consumers can enter the store to purchase products by scanning the QR code with their mobile phones. The store mainly sells products such as daily necessities and snacks. Scan the QRcode to leave the store!
To enter the store, it is necessary to scan the QR code at the door for authentication , otherwise the automatic door will not open.
Android and IOS users are recommended to scan the QR code:
1. Scan the QR code at the door
2. After the decoding is complete, open the web page
3. Mobile phone number verification
Enter the mobile phone number and verification code, and ask for the SMS activation code after completion.
4. Enter the SMS activation code
At this time, your mobile phone text message will receive a set of activation codes, just enter the numbers into the system.
After completing the verification, you need to restart the QR code APP and scan the QR code again. At this time, the automatic door will open and you can enter the store!
Store environment
There are hundreds of items in the store, including daily necessities, biscuits, beverages, brewed drinks, electrical appliances, etc. Since the neighborhood is a residential area, it is very convenient for nearby residents to purchase.
The RFID electronic tags are used on the shelves to replace the traditional price paper labels, which can be sensed without laying the goods flat during self-checkout, which improves the identification and speed of self-checkout.
The payment methods provided by the store include cash coin, LinePay, Taiwan Pay and Jiekou payment.
After selecting the product, you have to leave through the "checkout and exit" door.
Checkout and leaving the store
Open the QRcode APP and scan the QR code on the top of the screen to enter the checkout process.
Make sure that everyone in the same company has entered the checkout area, and the automatic door of the store will be closed after confirmation.
Check the shopping list, confirm that the products are correct, and then click the "Confirm Payment" button.
Then choose the payment method, I choose cash payment.
After completing the payment, the automatic door in the checkout area will open, and you can leave the store!
Remember to cut off the RFID tags before leaving and return them to the recycling bin.
Unmanned store experience experience
The technology brings convenience. I am curious about the technology and want to experience it. From entering the store to checking out and leaving the store, I need to scan the QR code to execute it. I am surprised that the QR code has different uses. There is no need to self-scan the product label when paying the bill, the system will automatically identify the product you purchased, speeding up the payment process.
However, the products in the store mainly focus on daily necessities. I think it would be better if there were more service items. For me who experienced the unmanned store for the first time, I was not used to it at first, which made me feel overwhelmed. It is recommended Businesses can place videos at the store entrance to teach how to use them, and organize common questions and answers into the videos, which can speed up consumers' understanding.
However, the products in the store mainly focus on daily necessities. I think it would be better if there were more service items. For me who experienced the unmanned store for the first time, I was not used to it at first, which made me feel overwhelmed. It is recommended Businesses can place videos at the store entrance to teach how to use them, and organize common questions and answers into the videos, which can speed up consumers' understanding.
The development of unmanned stores in Taiwan is promising in the future. Unmanned stores are a novel experience for the public, and they can indeed save personnel costs. However, for consumers who are accustomed to having dedicated services, it may take some time to adapt.
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Store information
Unmanned store (Changshou store)
Address: No. 33, Changshou Road, Wuri District, Taichung City (Chenggong Station - Intersection of Changshou Road and Jianxing Road)
Contact number: 0423368865
Opening hours: 10am to 10pm
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